Frequently Asked Questions

How do I schedule an appointment?

To schedule an appointment with one of our veterinarians, please call our office at 205-758-7295 and one of our friendly staff members will assist you in finding a time that works best with your schedule. You may also request an appointment for your pet online through our website.

What should I do if I need to cancel an appointment?

If you need to change or cancel an appointment, please call our office at 205-758-7295 to speak with one of our staff members. We ask that you notify our office at least 24 hours before the time of the appointment.

Payment Policy

Routine procedures like wellness exams, vaccinations, and laboratory tests must be paid in full at the time of the appointment. At Animal Medical Center, our goal is to provide your pet with the highest quality of life and pet care available, while making sure that we offer services that stay within your financial budget.

The cost of surgery, emergency procedures, and non-routine medical treatments can become concerns for a pet owner. At Animal Medical Center, we encourage all of our clients to explore payment options like CareCredit and Embrace Pet Insurance to assist you with covering the cost of your pet’s health care. Our veterinary team at Animal Medical Center can provide you with an estimate that can help you plan for the cost of your pet’s needs.

Please note that an estimate is not always 100% accurate, and expenses could be more or less than originally estimated. Our team of veterinarians are committed to helping your pet receive the health care he or she needs.

Call us today with any questions or concerns regarding our payment policy, or to schedule an appointment with one of our veterinarians.